Protecting your data with the highest standards of security

1. Introduction

At Dakiya, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services.

2. Information We Collect

We collect the following types of information:

  • Personal Information: Name, contact details, and address provided during registration or order placement.
  • Transactional Information: Details of your shipments, payment history, and service usage.
  • Technical Information: IP address, device details, and browsing data when accessing our website or app.

3. How We Use Your Information

Your information is used for the following purposes:

  • To process and deliver your shipments.
  • To communicate updates, notifications, or customer support information.
  • To enhance our services and improve user experience.
  • To comply with legal and regulatory requirements.

4. Information Sharing

We may share your information with third parties only in the following circumstances:

  • With trusted partners to fulfill delivery services.
  • With payment processors to complete transactions securely.
  • To comply with legal obligations or protect our rights.
We do not sell your personal information to any third party.

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate or incomplete information.
  • Request the deletion of your personal data, subject to legal obligations.
To exercise your rights, contact us at support@dakiya.net.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. Disabling cookies may affect certain functionalities of our services.

8. Third-Party Links

Our website or app may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of these third parties.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Last updated: January 10, 2025